Terms and Conditions
Registered in England at:
20 Chamberlain Street
Company No. 03685993
V.A.T. No. GB 697 9097 52
European trade customers should contact us prior to ordering to obtain VAT exemption (if applicable).
Please make all cheques payable to SUPERFLEX LTD
Using this website
Most items on this website are available from stock. If an item is not in stock we will notify you immediately and advise you regarding availability and offer a refund if desired. If delivery is required by a specific date you are advised to contact SuperFlex Ltd before placing your order.
We are currently using Cardstream to process card transactions, and for your convenience we also offer payment through PayPal.
Postage costs calculated on this site are a default amount based on goods value and assume a weight of up to 2kg. The site can't calculate every permutation of weight, volume and destination, therefore heavier items (in particular items shipped overseas) may need re-quoting before dispatch. If this is the case we will contact you & let you know of any adjustment.
|UK||below £50||£5.15||Royal Mail First Class Recorded (proof of delivery)|
|(England, Scottish Lowlands & Wales)||over £50||£7.50||DPD Express: (1hr delivery slot advised by mobile or email – if these details supplied)|
|Europe||all orders||£15||Airmail (tracked)|
|World||all orders||From £22||Airmail (tracked)|
DisclaimerWhilst every effort is made to ensure the contents of this website are accurate, SuperFlex cannot accept responsibility for any loss as a consequence of errors herein.
Cancelled Order / Ordered In error / No longer required
On receipt of the parts, we will refund the cost of the parts providing we are notified with the statutory 7 day cooling off period and the parts are returned in a saleable condition. A 10% handling charge may be applied for this service outside this 7 day period. No refunds will be made for parts that have been fitted or for postage costs incurred.
Damaged goods on arrival
If the goods were damaged before they reached you, we will refund the parts in full and carriage costs. Superflex will not be held responsible for any missing items that have been requested ‘leave in shed, leave in recycling bin etc’.
Damage caused through incorrect installation is not covered.
SuperFlex products carry a full 3-year 37,000 miles road-use warranty (whichever occurs first) from date of purchase, subject to production of the supplier's invoice.
Bushes used in Motorsport, bushes subject to severe impact such as RTA (road traffic accident) or damage from pot holes
Import bushes with BZP (bright zinc plated) steel tubes which will cover a 1-year 12,000 miles road-use warranty.
Warranty is restricted to replacement or refund of supplied goods value, but no consequential loss (e.g. carriage, garage labour costs, vehicle recovery, car hire, loss of earnings, etc.) from any resulting problems. An order and use will be taken as a contract to accept these terms. Invoice number and date must be provided with any returned goods.
All special orders require payment at time of ordering and are non-refundable
To return parts
Please send back the parts securely wrapped, along with your invoice and a letter stating the reason for the return to.
KNOWLE LANE, WOOKEY
ImagesPortions digital image content © 2001-2009 SuperFlex Limited. All rights reserved. These images are incorporated for viewing purposes only; no permission is granted to download and save the images for any reason other than to purchase or promote SuperFlex products.
The SuperFlex logo is a registered trademark, registered in England under number 2220974 in respect of class 12 - Polyurethane suspension bushes for use on motor vehicles.
The use of the logo is only intended for the promotion and sale of polyurethane bushes purchased from SuperFlex or our stockists.
Selling poluyrethane bushes purchased elswhere under the SuperFlex brand would be serious misuse of our name, and could be seen as a 'passing off' offence by trading standards.
We will take action against anyone mis-using our name.
Terms and conditions
A full copy of our terms and conditions can be downloaded HERE