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SUPERFLEX LIMITED

OUR COOKIES POLICY

Cookies are small text files which are downloaded to your computer or mobile device when you visit a website or application. Your web browser (such as Internet Explorer, Mozilla Firefox or Google Chrome) then sends these cookies back to the website or application on each subsequent visit so that they can recognise you and remember things like personalised details or user preferences.

Cookies are very useful and do lots of different jobs which help to make your experience on websites as smooth as possible. For example, they let you move between web pages efficiently, remembering your preferences, and generally improving your experience

Cookies are referred to as session or persistent , depending on how long they are used:

Session cookies only last for your online session and disappear from your computer or device when you close your browser.

Persistent cookies stay on your computer or device after the browser has been closed and last for the period of time specified in the cookie. These persistent cookies are activated each time you visit the site where the cookie was generated.

We use a sessionid cookie to ensure that the shopping cart functions and remembers items which you have viewed or added to your cart as you move through the website pages. This cookie is destroyed when you close your browser.

The store gives you the option to remember your details in order to avoid having to re-enter them on subsequent visits these are persistent cookies called WRITECLL / WRITECLP These are set when the customer logs in and chooses to "Remember login on this computer". The password is hashed and unrecognizable.

Similarly cookies id1 / id2 are used to recall the customer's checkout details if the customer checks the "remember me" option while checking out.

A third cookie called ectcartcookie is set to remember a customer’s cart contents for 2 weeks after the browser has closed. This helps cater for unplanned interruptions such as power outages and connection failures.

We use Statcounter.com to generate ‘analytical’ cookies. They allow us to recognise and count the number of visitors and to see how visitors move around the site when they’re using it. This helps us to improve the way our website works, for example by making sure users are finding what they need easily. If you wish to refuse these cookies click HERE.

Finally our website may use links to third party websites such as social media sites and YouTube which create their own cookies. Please visit these sites directly to view their cookies policy.

You may also use your browser to set cookies preferences or disable them completely. To do this you should refer to your browser help files. Please be aware that by disabling cookies the shopping cart functions on this site will cease to function.